Got a question or need help? Try looking below for the basics of setting up accounts, uploading your work, etc. Still, need help, just drop us a line at support{at}disctopia{dot}com

Podcast

How to create a new podcast channel

A podcast channel allows you to upload podcasts produced by you and expose them to a wider audience. Disctopia users can subscribe to podcasts to get notified each time a new episode has been uploaded.

If you already have a podcast channel elsewhere and want to take it to Disctopia, please email our support team at support@disctopia.com and we will take care of it.

To create a new podcast channel on Disctopia, take the following simple steps:

  1. Log in to your Disctopia account.
  2. Click on the “My podcasts” button in the main menu at the top.
  3. Click on the green “Create New Channel” button.
  4. Fill in the following information;
  • The Channel Title
  • Description of channel
  • Choose the artwork of the channel
  • Select the category and sub-category
  • Input the copyright tag
  • Click the checkboxes if the channel is explicit and only exclusive to Disctopia.

5. Finally, click on Submit Channel

How to create a new podcast channel

 

 

How to upload a new podcast episode to my podcast on Disctopia

Uploading the newest episode of your podcast to Disctopia is a simple process.

Tip: Be sure to upload new episodes regularly to keep your audience interested. Before you can upload a podcast episode, you must have created a podcast channel.

To upload a new podcast episode to Disctopia, take the following simple steps:

  1. Log in to your Disctopia account
  2. Click on the “My podcasts” button in the main menu at the top.
  3. Click on “Upload Podcast”
  4. Choose the podcast channel from the dropdown, if you have more than one podcast channel
  5. Input the podcast title and description
  6. Select the release date of the podcast episode
  7. Tick the checkbox to state whether it’s explicit or exclusive to Disctopia.
  8. Choose the file
  9. Lastly, click on “Upload Podcast”

How to upload a new podcast episode to my podcast on Disctopia

 

 

How do I send my podcast to Apple podcasts

For your podcast to appear on Apple podcast and other podcast directories, you must have published at least an episode of your podcast on Disctopia. Ensure you have gotten your podcast RSS feed URL link before trying to submit to Apple.

Here’s how to send your podcast to Apple podcast;

  1. Find your way to Podcasts Connect. This is Apple’s podcast management portal.
  2. Log in with your Apple ID, if you don’t have one, you will have to create.
  3. Click on the + button in order o be able to submit your RSS feed link. Validate and submit.

Please note, there are usually delays with iTunes updating and this is beyond our control at Disctopia.

Where’s my Disctopia podcast RSS feed URL?

Disctopia wants you to be in the sight of your fans and followers at all times. Via the RSS feed, your fans can be updated about your new podcasts, via any platform such as Apple, Google and even Sticher podcasts. Using the RSS link you can distribute your podcasts ANYWHERE

Here’s how to get your Disctopia podcast RSS feed URL;

  1. Log in to your Disctopia account.
  2. Click on My Podcast from the landing page
  3. Scroll down, and you’ll see Get RSS Link
  4. Click the green button, and your podcast RSS feed URL will be displayed.
  5. You can then submit your podcast RSS feed URL to your preferred RSS feed service.

Where's my Disctopia podcast RSS feed URL?

Music

How to upload my albums and music to Disctopia

Uploading your own music and albums to Disctopia is a great way to get exposed and categorized among many different artists.

To upload new music to Disctopia, take the following simple steps: 

  1. Log in to your Disctopia account
  2. Click on the “My Music” button on the main menu at the top.
  3. Click on the white “Upload music” button.
  4. Fill out the following information about yourself and your music:
  • social media accounts (Twitter and Instagram)
  • album cover (use the blue “Choose an album cover” button)
  • album title
  • album price (if you want users to download the album for free, check the “Free album” box)
  • individual album songs (add the title of each song and optionally also the track price and lyrics, and afterward upload the file itself using the “Choose file..” button in MP3, WAV or FLAC and then click on the “Add” button)
  • release date
  • music genre
  • distribution type (you can select between the “Stream only” and “Stream & Download” options)
  • album quality (you can select between the “Demo”, “Live” and “Studio” options)
  • album tags and keywords (select the keywords that captivate the album’s mood and its details, separated by a semicolon)
  1. Choose whether you want to submit your digital album to SoundScan in order to gain an IRSC code for your recordings while keeping in mind the instructions on the screen.
  2. Type the word “CONFIRM” into the last field.

Click on “Submit music” to submit your work to Disctopia

How to upload my albums and music to Disctopia

Why should I submit music on Disctopia?

Disctopia gives artists the full freedom to express their creative liberty while restoring back their financial stability. It delivers your art to all of your fans with one single subscription. Most importantly, your fans pay only a single flat fee. There’s no better place you’ll want to submit your music better than Disctopia, we empower creatives to bring the best they can be. 

How can I become an artist on Disctopia?

To register as an artist on Disctopia, follow these simple steps

  1.     Log in to your Disctopia account
  2.     Go to Account settings
  3.     Locate Managed Subscriptions
  4.     Click on “Change Subscription” and you’ll see a Pop-up
  5.     Choose either of the “Artist, or Artist Plus” plan
  6.     Click Proceed.

With either of these two plans, you’ll be able to become an artist and submit your creative works.

 

 

 

What can I do with a Disctopia free basic acount?

Disctopia Free Basic Account allows you to express yourself as a die-hard fan that you actually are. The Free Basic Account is best for your fans as they are able to stream free podcasts and free music only. You’ll never have to miss out on an episode of your favorite podcast, or a particular track from the newly released album of your favorite singer. The option of free music is an option for the artist and their sole discretion when the song is uploaded. 

Can I submit copyrighted materials on Disctopia?

No, you are only able to submit original creative work to Disctopia. This applies to music, podcast, and other creative works.

For all of the creative work to be submitted, avoid the use of copyrighted materials except you have written permission from the original owner(s). At Disctopia, we are fully in line with the Digital Millennium Copyright Act (DMCA), BMI, and ASCAP policies.

For every creative work you listen to on Disctopia, the rightsholders (artists) are duly compensated.

How to discover new music through the explore page

While the search box makes it easy to locate new music by all of your favorite creatives, visiting the Explore page makes it even faster to know what your favs are up to. 

The explore page is where music and podcasts are first displayed when newly uploaded by artists. Visit the explore page often to stay updated about new stuff. 

Here’s how to to make use of the Explore Page

  1. Log in to your Disctopia account
  2. Click on the “Explore” button at the top of the page
  3. You’ll find a selection of trending music and podcast.

Where to find new music on Disctopia?

Of course, the goal of Disctopia is to make it easier for you to access all of your favorite artists and podcasters. The Disctopia platform is built to make locating your preferred creative as fast and easy as possible. You’ll never have trouble finding your favorite song, artist, or podcaster. 

Using The Search Box To Find New Music

Just follow these steps to discover new music and artists on Disctopia;

  1.     Click on the search icon at the top of the page
  2.     Input a keyword related to the artist or music, let’s use “Float” as an example.
  3.     Type and hit enter on the search box. 
  4.     In a jiffy, you’ll be taken to a fresh page displaying the artist, album, and track for you to choose your favorites. 

 

 

 

Who can submit music on Disctopia?

We believe there’s always someone waiting to hear your voice out there. Disctopia allows everyone to submit original music on the platform regardless of your genre or form of music.  Indie artists, podcasters, and other creatives are able to submit original creative works on Disctopia. However, you will need to register as an artist on the platform. 

How to update my artist profile picture on Disctopia?

You have to look your best on Disctopia especially as an artist. Ensure the image you intend to upload meets the following criteria;

  •       Be in the correct file format e.g .jpeg, .gif, or .png
  •       Be atleast 500 by 500 for best resolution
  •       Not contain any offensive, inciting, or infringing elements
  •       Show your face in the centre, a face portrait
  •       Complies with Disctopia’s copyright policies.

To upload, change, or remove your profile picture, follow the below steps;

  1.     From your Disctopia dashboard, click on Settings
  2.     Scroll to the Profile tab
  3.     Directly under Profile Information, click on Choose File
  4.     It will prompt you to choose any image from your drives
  5.     Scroll down and click on save changes.

How to update my profile picture on Disctopia

How do I become a verified artist ?

We have a simplified Artist Verification method on Disctopia. Becoming verified on the Disctopia platform is not as difficult as you would encounter on other platforms. In so far, you submit your correct details through the General Information page, and it corresponds with the information linked to your Social Security Number, you are good to go!

Follow these short steps to become artist verified on Disctopia;

  1.     Login to your Disctopia account
  2.     Click on the Settings button at the top of the page.
  3.     Find your way to the Artist Payment Tab
  4.     Scroll Down and select your Country
  5.     Enter the last four digits of your Social Security Number
  6.     Click on Proceed

How do I become Artist Verified

Merch

How to upload and submit merch as an artist

Disctopia is a universal platform where artists can also add their merchandise so fans of their work could buy something with their brand immediately.

To upload and submit new merch items to Disctopia, take the following simple steps:

  1. Log in to your Disctopia account
  2. Click on the “Merch” button in the main menu at the top.
  3. Fill out the details of the new merchandise items:
    • Product name
    • Product description
    • Product type (choose the product type from the drop-down menu)
    • Placement (use the drop-down menu to choose where should be the design placed on the goods)
    • Color
    • Price (must be at least $25.00)
    • Design file (the image that should be displayed) – Please NOTE: Design files need to be HIGH resolution to ensure great quality.

4. Click on “Submit” to submit the new merchandise product to Disctopia.

How to upload and submit merch as an artist

General

What can I do with a Disctopia free basic acount?

Disctopia Free Basic Account allows you to express yourself as a die-hard fan that you actually are. The Free Basic Account is best for your fans as they are able to stream free podcasts and free music only. You’ll never have to miss out on an episode of your favorite podcast, or a particular track from the newly released album of your favorite singer. The option of free music is an option for the artist and their sole discretion when the song is uploaded. 

Can I try paid features?

Yes, Disctopia offers a 7 Days Free Trial of Paid Plans. The Free Trial grants you access to try out the premium features offered by Disctopia. You are free to cancel the Trial plan at any time during the trial period. Every one of the plans comes with a 7 Days Trial Period.

While you are free to cancel the Free Trial, you are likely never going to look back as Disctopia gives you the power to experience unlimited creativity from indie artists, podcasters, and more. 

How much does the Basic Account cost?

The basic plan costs $6.99 and it unlocks access to all of the works of your favorite artists and even more. 

What are the available subscriptions plans on Disctopia?

There are four available plans on Disctopia

  •       Basic: You are able to stream music but without upload privileges.
  •       Basic Plus: This allows you to stream both audio and video but without upload privileges.
  •       Artist: A step above Basic Plus with access to upload music and podcasts.
  •       Artist Plus: All of what you are able to do with the “Artist Plan” with access to upload music, merch, long format video, and analytics.

What Are The Available Plans on Disctopia?

How to update my artist bio on Disctopia?

As an artist, you bio speaks for you even before your art and it starts from the profile picture you choose to upload. To upload your Artist bio, follow these simple steps;

  1.     Login to your Disctopia account
  2.     Click on the Settings button
  3.     Scroll to the profile tab
  4.     If you are yet to upload your profile picture, choose an image for your profile
  5.     Start by inputting your Artist Name, which should not be confused for username
  6.     Followed by your Twitter and Instagram handles
  7.     Write a short story about yourself
  8.     Select the Primary Genre of Music you make
  9.     Choose a Secondary Genre of music
  10. Go through the information once more and click on Save Changes.

How to update my Artist bio on Disctopia

How do I remove a credit card from my Disctopia account?

If you’d wish to remove one or all of your credit cards, that’s not going to be a problem. We’ll allow you the liberty to add or remove your credit cards anytime you feel like. 

Follow these simple steps to make this deletion; 

  1. Log in to your Disctopia account from any device. 
  2. Click on the settings button
  3. Click on “Manage Subscription” and scroll to “Credit Card Information
  4. Click on “Delete Card” and choose the specific card.
  5. Finally, hit delete.

How to update your Disctopia general account settings

In your Disctopia general account settings, you can change any of the following;

  •       Date of Birth
  •       Phone Number
  •       Address
  •       City
  •       State
  •       Zip Code
  •       Country

You cannot change your email address as its locked being your access ID to your Disctopia account.

Accessing Your Disctopia General Account Settings

Your Disctopia General settings are just a click away from you either on PC, or mobile. Here’s how to update the settings

  1.     From your Disctopia dashboard, click on the Settings button
  2.     Input any changes as desired.
  3.     Click on Save Changes to keep the details saved

update your Disctopia General Account Settings

Please note, You must update your settings to upgrade to an official artist or creator account. This will delay or stop any payments.

How do I change my Disctopia account password?

You can always change your Disctopia password as you so desired. We even encourage you to update your passwords regularly to keep your account safe.

Here’s how to change your Disctopia password;

  1.     From your Disctopia Dashboard, click on Settings
  2.     Click on the Security tab in your settings
  3.     You’ll see the Request Password Reset Email, click on Send. This will prompt a password reset email to be sent to your registered email address.
  4.     The password reset link will be sent to your registered email address.
  5.     Check your email, and click on the Password Reset Link.
  6.     Enter a new password and click save.

How do I change my Disctopia Password

How do I deactivate my account?

We don’t want to see you go, at Disctopia, but there’s a process to go about deactivating your accounts. Before deactivating your Disctopia account, please note the following;

  •       You can’t reactivate your Disctopia account. You must create a new one
  •       Some of your information may remain visible to other Disctopia users for up to 30 days.
  •       Your fans cannot find your or search for your works as your profile, music, uploads, podcasts, and merchandise will be deleted.
  •       Whenever you’d like to come back to Disctopia, you’ll have to register from a fresh new account.

To deactivate, please follow these simple processes;

  1.     Click on Settings from your Disctopia dashboard.
  2.     Scroll to the Deactivate Account tab.
  3.     Click on Deactivate and Delete Account.

How Do I Deactivate My Account?

How do I add a bank account to my Disctopia account?

Disctopia Payouts are made weekly from your Disctopia account to your local bank account. For a payout to happen, you must have 10.00 or more in your Disctopia account for a Payout. To add your bank account information to your Disctopia account, please follow the following steps;

  1.     Log in to your Disctopia account.
  2.     From your Disctopia dashboard, click on Settings.
  3.     Scroll to the Artists Payment tab
  4.     Click on Add Account under the Banking Account Information tab.
  5.     Enter your Bank Routing Number, and your Account Number
  6.     Proceed to save the information by clicking on Save.

Note that you can add more than a single bank account to your Disctopia account, but you must select one as the default.

 

How do I add Bank Account to my Disctopia Account?

How do I change or add credit cards?

Managing the payment information on Disctopia is simple and easy. This allows you to pay for your Disctopia subscription and purchase digital downloads from other artists, including their merch. You can also either change your payment method, billing address or add a new payment method.

Here’s how to add Credit Card to your Disctopia account

  1. Log in to your Disctopia account.
  2. Click on the settings button.
  3. Click on “Manage Subscription” and scroll to “Credit Card Information.
  4. Push the “Add New Card” button and enter your card information,
  5. If you have a Promo/Referral Code, enter the information.
  6. You have to click on “Save Changes” to save your credit card information.

How to add credit card to disctopia

Here’s How to Change Your Primary Card on Disctopia

  1. Log in to your Disctopia account
  2. Click on the settings button
  3. Click on “Manage Subscription” and scroll to “Credit Card Information.
  4. Click on “Change Primary Card
  5. You’ll the “Set/Change Primary Card” pop-up
  6. Choose the preferred card and click on “Save Primary Card.

 

What If I Want To Change My Account From Paid Plans To Free (Basic) Plan

While there are enormous benefits attached to all of our paid premium plans, we also give out a whole lot through our Free Basic Plans. Disctopia has got flexible subscription plans, which allow you to move within any of the paid plans, or even to the Free Basic Plan.

Before you start the downgrade process to Disctopia Free Basic Plan, here’s important information for you;

  •       You can downgrade to the Free Basic Plan at any time during your subscription
  •       You are able to move from any of the four Paid Plans to the Free Basic Plan
  •       Downgrading to the Free Basic Plan is immediate.

Follow these simple steps to downgrade to the Free Basic Plan;

  1. From your Disctopia dashboard, click on Settings
  2. While on the Settings Page, Click Managed Subscriptions
  3. Go ahead and click on Change Subscription
  4. A Pop-Up will show displaying all of the available Subscription plans
  5. Choose Free User and click the PROCEED button.

If a user has a free account, how do they change their account from free to paid?

Whether you choose to upgrade or upgrade your subscription plan, the process is easy and similar. As you grow on the platform, you may see the need to move between plans, and the Disctopia platform has considered the need to upgrade.

While you are ready to upgrade your plan, please note the following;

  •       You can upgrade your account from the Free Basic User to any of the Four Paid Plans
  •       Upgrading your plans may also be from the Basic Plan to the Artist Plus account.
  •       Upgrading from a Free Plan to a Paid Plan is with immediate effect.

Follow these simple steps to Upgrade to any of the Paid Plans;

  1. From your Disctopia dashboard, click on Settings
  2. While on the Settings Page, Click Managed Subscriptions
  3. Go ahead and click on Change Subscription
  4. A Pop-Up will show displaying all of the available Subscription plans
  5. Choose your preferred paid plan and click the PROCEED button.

 

Things to Remember: If you marked your album as free, the option to set prices for each track will be disabled. Otherwise, if your album was not marked as free, you have the option of setting prices for each track. If your album is an EP, it should have at least 4 tracks. If it is an LP, it should have 8 or more tracks. A single is just that, a single. It is recommended that you should not add an album with more than 16 tracks.

Reminder: Once again, as an artist, you understand and agree to the Intellectual Property Policy, and that your account may be disabled if you try to sell any other artists’ work that is copyrighted or protected. If any collaborators are due a percentage of any of your tracks, you must change/add them by Disctopia-ID under My Library. When you are ready to continue, type “CONFIRM” in the confirmation box and then hit the FINISH button.

Note: If your relationship with any Collaborator ends, and you and the Collaborator agree their contribution will be taken off a project, please contact support@disctopia.onpressidium.com.